The 2019-2020 National Football League (NFL) season is already in full swing. The New England Patriots, Kansas City Chiefs, Baltimore Ravens and Houston Texans all lead their respective divisions. What makes these groups so successful? Teamwork.
There’s no way a football team can be successful without teamwork. The offense and defense have to do their parts. The quarterback communicates with his wide receivers to let them know where he’s going to throw the ball. Teams win championships by working together to accomplish their ultimate goal.
Teamwork is essential in the workplace, and the trucking industry is no different. Most trucking companies have drivers scattered across the United States. Communication and coordination between team members enable these businesses to pick up and deliver products in a timely manner. They also allow them to provide a higher level of customer service.
At Dynamic Transit, we place a high value on teamwork. Why? Because it offers three key benefits:
Teamwork boosts productivity by allowing for a shared workload. Tasks can be distributed among employees based on their strengths and weaknesses. In fact, research shows that companies that promote collaboration among employees are five times more likely than their counterparts to be high performing. For example, one study found that employees working together persisted longer on a challenging task, expressed greater interest in and enjoyment of it, required less self-regulatory effort to keep at it and became more engrossed in and performed better on the task.
At Dynamic, we boast a command center with sophisticated technology. This lets our dispatchers and fleet managers communicate with drivers and customers quickly and efficiently. These professionals also are responsible for tendering load assignments and assisting drivers in efficiently managing their hours of service. By having the capability to monitor weather conditions in real-time, our dispatchers can advise our drivers on possible alternate routes and other recommendations. This saves the drivers time and helps mitigate delays.
Enhanced Customer Service
Excellent customer service cannot be delivered when the various parts of a company aren’t working together. When employees collaborate to achieve goals and tasks, the service they provide to their customers will be better. They share the same goals and values, and that shows to current and potential customers.
Customers of Dynamic Transit know we provide consistency, compliance, security and reliability. We focus on securing your assets with the most recent security technology. Similarly, we designed our network to provide sufficient capacity and consistent on-time pickup and delivery. We couldn’t accomplish these things without persistent teamwork.
A High Level of Trust
According to the Center for Creative Leadership, employees do their best work in environments with high levels of trust. In addition, they:
- Are proud to be a part of the team.
- Are motivated to produce results.
- Feel confident in themselves and each other.
- Know what is expected of them.
- What they can expect in return.
- Think out-of-the-box.
- Are willing to take prudent risks.
- Know they don’t need to look over their shoulders.
- Know their team members will support them.
- Freely share information and collaborate.
- Leverage one another’s skills and abilities productively.
There are disagreements in every workplace, and the trucking industry is no different. It’s how these OTR professionals handle them. At Dynamic, our employees know they can trust our owners, dispatchers, mechanics – and each other. This enables them to share ideas with each other. It also lets them take pride in their work while helping their teammates do the same.
Driving for Dynamic
Dynamic Transit is proud to treat our drivers better than any other trucking company in the industry and provide expectational service to our customers. We value teamwork and use it every day. Otherwise, we wouldn’t be a successful business.
We also encourage our drivers to work together to accomplish goals and solve problems. By being a team player and not leaving an issue for a fellow employee to deal with, they have each other’s back. The same goes for our customers. They count on our team to get the job done successfully, efficiently and on time.